The main objective of the HOTEL CARRETERO is the satisfaction of the expressed or implied needs of our customers, through personalized attention and continuous improvement, providing security, cleanliness, profitability and growth with qualified personnel and modern facilities, according to the requirements of the Technical Standard.
The hotel has several major awards conferred by domestic and international entities:
Servicio Nacional de Aprendizaje SENA: Certifications for work competencies, housing, food and beverages.
City Council: Special recognition to the hotel for its 27 years of experience.
Presidency of the Republic: Award for the support gave to program “Computers for education 2003”.
Operation Smile: for his unconditional support to the program "Operation Smile giving health and welfare to Colombian children" 1988-1998.
210th Combat Aviation Battalion (Panama) for services provided to staff, which conducted relief operations during the Nevado del Ruiz eruption in 1985.
The hotel is an active member of the following:
Coffee Culture International Tourist Promoter S.A.
Cotelco.
Convention & Visitor Bureau of Caldas and Manizales.
MANIZALES: Capital of the State of Caldas.
ALTITUDE: 2.150 osl
TEMPERATURE: 18 º C to 24 ° C
AREA: 508 km2.
ANIMAL SYMBOL: The Barranquillo bird.
TREE: The Arrayan.
FLOWER: The Black Anturio.
NEWSPAPER: La Patria
REGION: Coffee Triangle
Its founder Arturo López Álvarez, Spanish businessman, born in Vigo, but from Caldas and Colombia by heart. He arrived to Colombia in 1949 to leave a business and cultural legacy by building the largest hotel structure of Manizales in 1981.
The architectural design, work of the Professional Eduardo Huertas Botero, became reality with private contributions and a credit of the National Corporation of Tourism. Its name is a tribute to the former Avenida Santander, where in addition to lodging, offers spaces for events with added value, according to national and international market requirements.
In 2012 we will be a hotel company generator of development and change, inspiring investment and encouraging tourism and business positioning, achieving the highest levels of competitiveness and projecting on our service the maturity achieved over time and the technology used and teamwork, showing that we are the number one in Manizales.
MISSION
We are an organization dedicated to provide the best hotel service in Manizales, based on sustainable development and continuous improvement, promoting our workers welfare and progress, and projecting a positive image of ourselves, of our city and our country.